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Bookkeeping Done Right
Bookkeepers Blog
January 3, 2020
What are the biggest threats to your company?

What are the biggest threats to companies today? Take a look at this list of the top small business insurance claims. It’s a fantastic way to identify some of the most common — and expensive — setbacks businesses face. Here are the top five: 1.Burglary and theft. This comprises 20 percent of all small business claims. What’s surprising […]

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January 3, 2020
Why small business and outsourcing go together

Small business owners are typically innovative and fast-moving individuals. They gain traction on an idea or dream, and then they make it happen. When you own a small business, you’re always thinking about how to stay competitive or break into a new market. Your time, resources, and ideas matter exponentially when your business is successful. […]

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January 2, 2020
Do you have enough fuel to keep your “Business Engine” running?

Maybe fuel to you is better planning. Maybe fuel to you is a better organization. Maybe fuel to you means you will achieve bigger goals.Whether it is a better plan or a plan to have a better organization, or the process of organizing bigger goals… it all starts with YOU! As a small business owner […]

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January 2, 2020
Is your business ready to handle a security threat?

Businesses face numerous security threats. Will yours be able to defend itself against the latest attack? Here are a few practical tips to take a proactive approach against potential security threats: Control internal access. Adopt a policy that lays out clear boundaries for what employees can and cannot access. Privileges should be based on well-defined roles. […]

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January 2, 2020
10 Common Accounting Mistakes Business Owners Make

by John Rampton7 min read As a business owner, it is important to be involved in all aspects of your operation. That doesn’t mean, however, that you are an expert at everything. Business owners may wear those strategic and customer-relations hats well, but many have a much more difficult time when it comes to donning that accounting chapeau.Even worse, financial […]

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January 2, 2020
Millennials are bringing innovative ideas to management

  Each generation brings a new approach to the art of management. Generation Y — more commonly called the Millennial generation — is no different. In the last year, Millennial s have become the largest segment of the U.S. population and now represent the largest portion of the U.S. workforce. They are on their way to becoming […]

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January 2, 2020
An important reason to file your tax return early

  Tax season is officially here. And filing your tax return early is a great idea, especially if you’re getting a refund. But here’s another important reason you might want to file as early as possible: refund fraud. Refund fraud is a type of identity theft that happens when a criminal uses your Social Security number […]

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The consequences of poor customer service
We all know that customer service is an important part of any business and plays a large role in creating loyal customers. A company with great customer service is more likely to have repeat customers. And 70% of Americans in a recent survey said that they are willing to spend more money with companies that they feel provide excellent customer service. Likewise, the effects of bad customer service can be significant. Consider: 78% of consumers have canceled a transaction or did not make an intended purchase because of a poor customer service experience. It’s bad enough that you’ve lost a sale, but the residual effects of one poor experience can add up to a much greater loss. 91% of unhappy customers will not willingly do business with you again. All it takes is one bad experience to ruin a relationship with even the most loyal customers, and it’s not very easy to win them back. It takes 12 positive experiences to make up for one unresolved negative experience. Itis possible to regain favor with an unhappy customer, but that initial experience can never truly be erased. News of bad customer experiences reach more thantwice as many people than that of positive experiences. On average, Americans will tell nine people about a good experience with a business and tell 16 people about a poor one. However, if they voice their criticism on social media, that audience can grow exponentially. Every week, more than 1 million people view tweets about customer service. 80% of those tweets are negative or express criticism. And that’s just one social media platform. Imagine how much larger that audience becomes if a customer posts about a bad experience on multiple social media sites.
The freedom of turning your bookkeeping tasks over to a professional
  • Having an accurate idea of the financial health of your company demands more than just reviewing daily,
    weekly or monthly transactions.
  • Without a strategic look at your cash flow, operating expenses and income, it can be hard to get a feel
    for the big picture of how your small business is performing.
  • That’s where the services of an experienced bookkeeper can make a big difference. It’s not just about
    completing mandatory financial record-keeping entries. It’s also about having someone who is dedicated
    to the big picture and helping you achieve financial success!
  • Our clients tell us we do an outstanding job assisting them with bookkeeping tasks. But we don’t stop there.
  • We also can help businesses with important tasks such as budgeting, cash flow management and payroll.
  • Do you dread those hours spent reconciling your bank account with your ledger? Do you have a solid handle
    on your cash flow? Could you use a refresher on Quickbooks? Need a better idea of how your company is
    performing financially and where it’s headed? Think Shomax Bookkeeping Services.
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352-597-4949
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